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We are here to help
Have a question, need a demo, or want to chat about your business needs? Our team is ready to help you get the most out of WisoBooks.
< 4h
Average response
98%
Satisfaction rate
Mon–Fri
9am – 6pm support
Our support team responds within 4 hours on average
Real humans. No bots. No runaround.
Real humans. Real answers. Real fast.
Our support team is here to help you succeed. Average response time under 4 hours — no bots, no runaround.
Technical Support
Having trouble? Our support team is available Monday–Friday, 9am–6pm.
support@wisobooks.comOffice Hours
Monday – Friday: 9:00 AM – 6:00 PM (UTC)
Saturday – Sunday: Closed
Serving Globally
WisoBooks is available worldwide with multi-currency, multi-language and localised tax support.
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FAQ
Common questions
How do I get started with WisoBooks?
Click "Try it free" to create your account. Our onboarding wizard will guide you through company setup, currency selection, and initial configuration. You'll be up and running in under 5 minutes.
Can I import data from my existing system?
Yes! WisoBooks supports importing customers, suppliers, items, and opening balances. Contact support for help with migration from your current system.
What if I need help setting up accounting?
WisoBooks auto-creates a chart of accounts when you sign up. All transactions (invoices, bills, payments, expenses) automatically post journal entries. If you need help with custom accounts or opening balances, our support team is here to assist.
Do you offer training or onboarding?
Yes! We offer free video tutorials, documentation, and live webinars. For Advanced plan customers, we provide dedicated onboarding sessions.
Is my financial data secure?
Absolutely. WisoBooks uses industry-standard encryption, tenant data isolation, daily backups and role-based access control. Your data is protected at every level.