help_outline Help center

Answers, in the order you will need them

Setup, day-to-day workflows and month-end close, organised by module. If the answer is not here, our team replies from the same screen.

In-app
Search & AI answers
Every
Module covered
Human
Support behind it
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Overview What you get FAQ Related
help_outline Overview

Three ways to get unstuck

Pick whichever is fastest for the question you have.

  • check_circleSearch the in-app help center from any screen, including AI answers
  • check_circleOpen a support ticket from inside your account and keep the history
  • check_circleChat with the team from the website before you sign up
  • check_circleRead the feature pages here for what a module does end to end
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Help center
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Getting started

The onboarding wizard sets your country, currency, tax rates and chart of accounts. These are the steps that follow.

  • check_circleSet up your organisation and financial year
  • check_circleImport customers, suppliers and items
  • check_circleEnter opening balances
  • check_circleInvite your team and assign roles
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Everyday workflows

The paths most people use daily, each documented on its own feature page.

  • check_circleQuote, invoice, receive payment
  • check_circlePurchase order, bill, pay supplier
  • check_circleImport and reconcile a bank statement
  • check_circleAdjust and transfer stock
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Month and year end

The close checklist, in order.

  • check_circleReconcile every bank and cash account
  • check_circleRevalue foreign-currency balances
  • check_circlePost accruals and depreciation
  • check_circleReview the trial balance, then lock the period
help_outline FAQ

Questions, answered

Where is the help center inside the app?
In the top-right help menu on any screen. It searches articles and can answer questions directly.
How do I raise a support ticket?
From the helpdesk inside your account, so the ticket carries your context and history.
Is support available before I sign up?
Yes. Use the chat widget on this site or the contact page.
Is the help center available in Arabic?
Yes. The interface and help content are available in English and Arabic with full right-to-left layout.

Still stuck?

Talk to a human. We answer questions about setup, migration and accounting treatment.

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